Chez Tomo Ginza Review Summary

Chez Tomo Ginza
+81 (0) 50-1720-8304
1-chōme−7−7 Ginza, Chuo City, Tokyo 104-0061
Key Takeaways
What Customers Have to Say
Overall Quality
Favorite Dishes
Price
Ambiance
Vibe
Chez Tomo Ginza Google Average Rating
4.3
1
Google
Worst experience ever.
It took 25 mins and two reminders from our side to finally get our desserts. The restaurant forgot us for 20 mins until we asked for their attention. After another 5 mins we wanted to confirm the eta of the desserts and the waiter, which turned out to be the manager as we found out later, was extremely rude saying “just wait” and left the table right in the middle of our conversation before we could even respond. No apologies for keeping us waiting for so long or being rude whatsoever from him until we left.
We do visit restaurants in Ginza at this price range often but was shocked with the service quality at this one. We never look for overwhelming hospitality but this was just subpar.
Strongly recommend anyone whoever got the chance to read this to reconsider your choice. Many great restaurants in the area with the same price range, unless what you look for is rudeness and an annoying night.
It took 25 mins and two reminders from our side to finally get our desserts. The restaurant forgot us for 20 mins until we asked for their attention. After another 5 mins we wanted to confirm the eta of the desserts and the waiter, which turned out to be the manager as we found out later, was extremely rude saying “just wait” and left the table right in the middle of our conversation before we could even respond. No apologies for keeping us waiting for so long or being rude whatsoever from him until we left.
We do visit restaurants in Ginza at this price range often but was shocked with the service quality at this one. We never look for overwhelming hospitality but this was just subpar.
Strongly recommend anyone whoever got the chance to read this to reconsider your choice. Many great restaurants in the area with the same price range, unless what you look for is rudeness and an annoying night.
5
Google
Great food, top quality service, nice ambience, perfect location. The food is made with top quality ingredients and the presentation is very nice. Staff is very professional and hospitable. Definitely recommended if you wanna try French food with a Japanese twist.
5
Google
Food to perfection…the only downsize was the abalone (my personal opinion) a lil bit undercooked
5
Google
An excellent French restaurant
5
Google
One of my favorite French cuisine in Tokyo.