Rituel Cafe Lumine Shinjuku Store Review Summary

Love this cafe, tried their most popular cake - escargot cake fraisier, soft, full of strawberries with a layer of strawberry jam + pistachio cream, surprisingly not super sweet, smooth and light, love it! Also love their giant size of latte served in a “bowl”, I got to use both hands to hold the bowl, unique experience here!

The cafes are definitely good. The latte bowl is huge, hot, and tasty.
The pastas also looked tasted but I did not try them.
The service was good; friendly and efficient.
I will be back for more cakes.

After booking the table and waiting for at least 30 minutes, they told us that since we were a party of three they would not know how long they could have given us a table because they needed to wait for two adjacent tables to free up at the same time. Mind you, the place was half empty with a bunch of reserved tables.
We even asked one waiter and they didn't tell us about this until after we waited half an hour standing there.
The waiters must be literal NPCs who are just idle standing, following nonsensical rules.

A little on the expensive side but everything tastes great and you can take cute pictures.

The staff asked us it was a 1 hr wait time for a table, so we put in our party reservations and their wait system messaged me via the Line App our table was ready after 10 mins. We walked back to the restaurant only to be told they gave our table away to another party. What the heck?