Last week, while sightseeing in Tokyo, I visited Azabu Muroi, a Japanese restaurant in Ginza that is somewhat famous on the internet. However, it was a very disappointing dining experience that I would like to share.
My husband had made a reservation for this restaurant online in advance, and the four of us visited. At the time of reservation, the budget per person was displayed as approximately 45,000 yen. When I arrived at the store, the customer service was normal, and the store was clean and comfortable. Therefore, I didn't have any doubts and paid with my credit card after finishing my meal. Fortunately, I had a receipt, so when I checked the amount on the way back to the hotel, I realized that I had been charged a total of 380,000 yen! No matter how I calculated it, I couldn't get it right, so I immediately asked an acquaintance who works in Japan to call the store to confirm. However, the restaurant didn't have a phone number, so I ended up finding the head chef's personal account on Instagram and contacting him.
When an acquaintance asked for the details, the explanation was, ``Due to the ingredients being upgraded on that day, the price per person has been changed from 45,000 yen to 70,000 yen.'' Additionally, a cup of tea costs 2,000 yen, water costs 1,600 yen (we ordered 5 cups of tea and 1 glass of water), and a bottle of white wine costs 55,000 yen (we were aware of this on the day). did. In addition to this, a 10% service charge was charged.
However, the quality of the food that was actually served did not seem to be worth the price. The main dish of the day was Matsuba crab, but the amount was very small, only two thin crab legs per person. I could barely taste the natural sweetness of the crab, and it couldn't compare to the Echizen crab I had eaten in the past. Also, the way the crab legs were cut was sloppy, and the crab legs weren't cut so easily that they could be removed like they are at other high-end restaurants.
I was told that in addition to the Matsuba crab, I was also served high-quality fugu, but to be honest, it wasn't particularly unusual, and I felt it was similar to what you would find in a typical Japanese restaurant. Vegetables were the most common part of the meal that day, perhaps because the head chef is placing an emphasis on nutritional balance...
I suspect the price was increased because we were tourists. Of course, it's understandable that prices fluctuate depending on what's in stock that day, but if you're going to raise the price by as much as 55%, you'd expect quality to match. However, this time the meal was very disappointing and not at all up to the quality I expected. I have visited many high-end restaurants, including many star-rated restaurants, but this was the first time I had visited a restaurant where prices fluctuated so much.
This experience is very different from the good impressions I have had at many restaurants in Japan. Even though I had budgeted for meals while sightseeing, this is the first time I've felt that the price and content were so out of proportion. I was very distrustful as there was no prior explanation about the price change and the drink prices were not clearly stated on the menu. I suspect that there may be different pricing for locals and tourists.
In light of this situation, I hope that you will use my experience as a reference. I have attached a photo and would love to hear your opinions. Personally, I think the upper limit for this content is 55,000 yen per person. Even if it was 50,000 yen on the day, I don't think I would visit again.